Capabilities

Every capability your language program actually needs

From request intake to interpreter dispatch to financial reconciliation, Sokano replaces the patchwork of spreadsheets, email threads, and one-off tools that most districts use today — with a single platform powered by the C.L.A.R.O. Engine.

Core capabilities

Each module is fully integrated with the others — no exports, no copy-paste, no "we'll add that integration next quarter."

Unified Service Gateway

A single front door for every language need — interpretation requests, virtual sessions with meeting links, and document translation. Staff stop guessing which form to fill out.

  • On-site interpretation requests
  • Virtual interpretation with meeting links
  • Hybrid (on-site + virtual) sessions
  • Document translation submissions

Targeted Dispatch & Self-Service Claims

Surface every job to the right interpreters — filtered by language and skill pool — and let them claim what fits their schedule.

  • Targeted SMS (Price Addon) and push notifications by language and pool
  • Self-service claim flows with two-way SMS (Price Addon)
  • Per-interpreter conflict detection on claim
  • Pending cancellation queue for admin review

Secure Document Pipeline

A FERPA-aware translation workflow that eliminates the practice of emailing IEPs and student records to outside vendors.

  • Encrypted file storage with role-based access
  • PII Scan & Redaction (Price Addon) — third-party detection service flags sensitive content on upload
  • Admin redaction review and approval before any document is released for translation (with the add-on)
  • Complete audit trail

Financial Engine

Per-language rate cards, automated cost computation, and a clear picture of where your language services spend is going.

  • Configurable rate cards by language and interpretation type
  • Admin hour verification with automatic cost calculation
  • Site-level spend dashboards by language and category
  • Grant code capture on every request

Targeted SMS (Price Addon) & Push Broadcasts

Reach only the interpreters who fit the job — filtered by language and skill pool. SMS is a Price Addon; browser push is included.

  • Filter broadcasts by language and interpreter pool
  • Two-way SMS (Price Addon) — interpreters reply with the request number to claim
  • Browser push notifications for opted-in interpreters (included)
  • Per-broadcast delivery counts logged in the audit log

Audit Logs & Compliance Reporting

Every request, claim, document upload, role change, and verified billing event is logged — ready for funding audits and internal reviews.

  • Separated interpretation and translation ledgers
  • Full chain of custody for documents
  • Searchable append-only audit log
  • Per-request and per-job PDF receipts

Data & Analytics

Understand demand by language, building, and status — with interactive charts that filter on the fly.

  • Language and status distribution charts
  • Building-level utilization breakdowns
  • Trend tracking across custom date ranges
  • Click-to-filter drill-down

Multi-Site Architecture

Built for districts with dozens of buildings — each school sees its own data, the central office sees everything.

  • Site-level spend dashboards by school
  • Site-scoped permissions for school administrators
  • Single shared request form across all sites
  • District-wide rollup reporting

Language Coverage

Support for the languages most commonly requested in U.S. schools, with a flexible Other category for low-incidence needs.

  • Spanish, Arabic, Amharic, Swahili, and more
  • Other category for low-incidence languages
  • Per-interpreter language assignments
  • Language captured on every request and assignment
Powered by C.L.A.R.O.

The engine behind every capability

The Centralized Language Administration & Resource Orchestration engine is the connective tissue between every Sokano module.

It's what lets a request submitted in a school's front office turn into a published job posting, surface it to qualified interpreters via targeted broadcasts, capture the funding source on every request, and produce a clean audit log — without anyone touching a spreadsheet.

1
Request Intake
Staff submits a need
2
Admin Review & Publish
Admin reviews and publishes the job
3
Targeted Broadcast
SMS and push reach matching interpreters
4
Self-Service Claim
Interpreter claims the job
5
Verified Billing & Audit
Hours verified, every step logged

See it in action

Get a guided walkthrough of every capability with our team — no slideware, just the platform.